Frequently Asked Questions (FAQ)

Is there a cloaking facility or are lockers available?

No, unfortunately there are no lockers or cloak facilities available. 

Where can I park when I visit Sydney Wildlife World?

Park at either of the following 2 locations and pay only $11.50 every day of the year:*

1. Entertainment Car Park
2. Darling Drive, Darling Harbour Harbourside Car Park, 100 Murray Street, Pyrmont

Both car parks are open 24 hours a day, every day of the year.

To receive this discount you will need to get your parking ticket validated at the Sydney Wildlife World admissions counter. Please note there are no on site parking attendants at either of the car parks, so if your parking ticket is not validated the discount rate will not apply.

*All prices are subject to change, and include GST.
*This offer is subject to availability of parking spaces and only applies to the parking stations mentioned above.
 
Can I hire baby strollers?

No, unfortunately you cannot hire baby strollers and there is no room for their storage.
 
Do you accept traveller’s cheques?

Yes, but your passport must be shown as a verification of identification. 

Are there baby change facilities?

Yes, they are located in the foyer toilet area. 

Where is Sydney Wildlife World located and how do I get there?

Sydney Wildlife World is located in the heart of the city, next to Sydney Aquarium, between Cockle Bay and King Street Wharf. Click here for further details. 

Is Sydney Wildlife World wheel chair accessible?

Yes, Sydney Wildlife World is built to be fully wheel chair accessible. We also have hire facilities available. No fees are applicable but we require a photocopy of one form of identification for security purposes. There is a suitable drop off point located on Wheat Road (parallel to Sydney Aquarium). 

What happens if its raining when I visit?

For your comfort, Sydney Wildlife World is fully air-conditioned facility. Built as an all weather attraction, with the public space enclosed, Sydney Wildlife World is great for rainy days, hot days, windy days, in fact, any day!
 
When can I visit Sydney Wildlife World?

Sydney Wildlife World is open 9am to 6pm* every day of the year, (please note that last ticket sales are at 5pm). The opening and closing times of Sydney Wildlife World are subject to change, without prior notice. To avoid disappointment, it's a good idea to phone our general enquiries line on 133 FUN prior to your visit. 

Do student rates apply to non-Australian students?

Yes, but you must present a valid Student Card upon your ticket purchase. 

What age are 'children'?

Children are classified between 3 - 15 years old. Children under the age of 3 years old are free.

Have you already been to Sydney Wildlife World?

We're always looking for ways to improve our visitor experience. We'd really appreciate it if you could tell us what you thought by filling out our brief feedback survey.